Web resume · Print-friendly

Download PDF

Saif Essam

Analytics Specialist & Data Analyst

Profile

Statistics graduate and Analytics Specialist building secure dashboards, rigorous analytical workflows and decision-ready stories using SQL, R, Python, Power BI, Salesforce and Excel. Experienced in CRM, sales and insurance reporting, data validation, KPI monitoring and stakeholder-ready analytical communication.

Education

2020 — 2024

Bachelor's Degree in Statistics

Cairo University · Faculty of Economics and Political Science

Minor in Socio-Computing · GPA 3.5/4.0 · Very Good with Honors

Professional Experience

Nov 2024 — Present

Analytics Specialist

Deraya Insurance Brokerage · Heliopolis, Cairo

  • Analyze and prepare large-scale CRM and sales datasets for KPI monitoring and management reporting.
  • Clean, standardize, validate and deduplicate structured data to improve analytical reliability.
  • Build dashboards and recurring reports using Salesforce, Excel and R Shiny.
  • Translate business questions into actionable analytical outputs for cross-functional stakeholders.
  • Manage uploads, integrity checks, exception handling and structured-data maintenance.
Jul 2024 — Sep 2024

Data & Research Analyst Intern

Egyptian Cabinet — Information and Decision Support Center · New Administrative Capital

  • Contributed to Egypt Description by Information 2024.
  • Reviewed and updated statistical indicators using verified sources.
  • Supported analytical sections through consistency checks and quantitative review.
Jun 2024 — Jul 2024

Statistical Analysis Intern

Central Agency for Public Mobilization and Statistics · Nasr City, Cairo

  • Assisted with manual and digital survey-questionnaire evaluation.
  • Gained exposure to national-scale statistical production and data-quality processes.

Selected Projects

Sales Leadership Analytics Platform

Two connected dashboard experiences for supervisors and sales leadership, built to monitor lead allocation, response quality, reassignment flow and SLA risk.

Medical Claims & Pre-authorization Intelligence

An interactive insurance dashboard connecting claims utilization, rejection risk and pre-authorization operations in one decision environment.

Controlling Lead Reassignment Cost

A decision analysis testing whether repeated Zapier lead reassignment produces enough productive outcomes to justify automation-task consumption.

Reducing Subscriber Churn at Fit.ly

A complete analysis joining account, engagement and support data to identify churn drivers and translate them into a measurable action plan.

Predicting Social Security Coverage in Egypt

A policy-oriented classification study comparing interpretable statistical models with machine-learning and deep-learning alternatives.

Skills

Business Analytics

CRM analytics · Sales analytics · Insurance analytics · KPI design · Management reporting · Stakeholder communication

Data Reliability

Data cleaning · Validation · Standardization · Deduplication · Exception handling · Quality monitoring

Statistical Analysis

EDA · Regression · Classification · Multivariate analysis · Time-series forecasting · Spatial analysis · Model evaluation

Analytics Products

R Shiny · Power BI · Salesforce dashboards · Excel · SQL · Python · R · Git & GitHub

Credentials

DataCamp Certified Data Analyst · Google Advanced Data Analytics Professional Certificate